Like what you see? Read more New York City news at Metro, and follow them on Facebook and Twitter!
Uber, the ride-sharing company known for its mobile app, surge pricing and several cases of sketchy drivers, may have found itself in more controversy over a ridiculously priced bill.
The ride-sharing company reportedly billed a passenger about $12,000 for a 36 minute ride.
[anad]
Images of the bill were posted on Reddit by user "nycthrowaway347," who wrote that their girlfriend had a "ride from hell" that resulted in the outrageous bill:
"She had a driver that wouldn't follow her route directions, was talking on the phone the entire ride, and at one point tried to back up off the entrance ramp to the BQE by Meeker Ave.
She wrote a long email about the situation and sent it to Uber. They responded, and were supposed to issue a partial credit for the inefficient route, which she was fine with. Then she found this ridiculous statement in her inbox. She has emailed them numerous times today, and have gotten nothing but generic "we're looking into it" responses. They refuse to communicate over the phone, only through email."
[anad2]
The original poster later updated their post saying that Uber had corrected the bill:
"Finally got a response from them. They have indicated that the charges were in error and they will be clearing them off the account and issuing the owed credit."
When ask for comment, Uber released a statement saying, "We apologize to this rider for any inconvenience and we have provided them with a full refund."
By: Matt Lee, Metro New York
If you enjoyed this article, check out the 8 Things New Yorkers Pay a Mind-Blowing Amount of Money For!
[Featured Image Courtesy: Points, Miles & Martinis]