Three room changes. Power outlets that don't work. No heat. And to top it all off, a bedbug infestation of epic proportions.
All of this describes a tourist couple's experience on the Upper West Side's Astor on the Park hotel. Watch the video below, uploaded to Elgin Ozlen's YouTube account just yesterday, which details out the horrific experience this couple had.
You can see the male guest take us on a tour of the hotel located at 465 Central Park West and their respective room. But consider yourself warned, this video is not for the faint of heart.
Our recommendation for all tourists coming into New York City for a stay? It's simple. Do your homework and use reputable online booking sites like Hotels by Day and Hotel Tonight instead.
And now, for the unimaginable...
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